Subscription Terms & Conditions
1. Engagement & Onboarding
1.1 All subscriptions begin with an onboarding session (included, 45-60 minutes) to understand the client’s business, contract landscape, risk appetite, and key counterparties.
1.2 A formal Engagement Letter referencing this Plan will be issued for each subscription, confirming the selected tier, fee, billing cycle, and named contacts.
2. Fees & Billing
2.1 Subscription fees are billed either monthly or annually in advance online. Payment terms are net 15 days if by invoice.
2.2 Annual subscribers pay the annual fee upfront and receive approximately versus monthly billing.
2.3 Unused monthly allowances (e.g., contract reviews, bespoke drafts) do not roll over into the following month.
2.4 Fees are reviewed annually. Any increase requires 30 days’ written notice. Clients may downgrade or cancel before the increase takes effect.
3. Scope & Fair Use
3.1 Each tier’s allowances are per calendar month unless stated otherwise.
3.2 “Fair use” under Strategic Partner means volumes consistent with the client’s historical pattern at sign-up. Kayus Consulting Services reserves the right to discuss volume adjustments if usage materially exceeds expectations for three consecutive months.
3.3 Work outside the subscription scope (litigation, regulatory filings, employment-law advice, tax opinions, formal legal opinions, or court representation) is quoted separately and requires a separate engagement letter. Referrals to specialist counsel can be arranged.
3.4 Kayus Consulting Services does not act as a law firm and does not provide regulated legal advice. Where regulated legal advice is required, the client will be referred to a qualified solicitor or attorney. All outputs are consultancy deliverables and should be reviewed by the client’s own legal counsel where appropriate.
4. Response Times
4.1 Standard response times by tier:
4.1.1 Lite-Touch: 48 business hours
4.1.2 Intermediate: 24 business hours
4.1.3 Advanced: Same business day (queries received by 2pm local time)
4.2 Response times are measured from acknowledgement during business hours [Mon–Fri, 9am–5pm client local time. Queries outside business hours are treated as received the next business day.
5. Confidentiality & Conflicts
5.1 A mutual NDA is executed at onboarding and covers all information exchanged during the engagement.
5.2 Kayus Consulting Services will not knowingly concurrently advise a direct competitor on the same matter unless otherwise consented by the parties. If a conflict arises, the client will be notified promptly and options discussed in good faith.
6. Intellectual Property
6.1 Templates, playbooks, and methodologies remain the property of Kayus Consulting Services. The client receives a perpetual, non-exclusive license to use deliverables created for them.
6.2 Bespoke agreements and redlines created for the client are the client’s property once fees are paid.
7. Term, Renewal & Cancellation
7.1 Monthly subscriptions are rolling month-to-month. Either party may cancel with 30 days’ written notice. No early-termination fee applies.
7.2 Annual subscriptions run for 12 months from the start date. Early cancellation is permitted with 60 days’ written notice; fees for the remainder of the term are refunded on a pro-rata basis minus an administrative fee of $500.
7.3 On cancellation, the client receives a final export of all stored contracts and deliverables from the client portal within 30 days.
8. Liability
8.1 Kayus Consulting Services performs all work with reasonable skill and care. Liability is capped at one times (1x) of fees paid in the 12 months preceding the claim, excluding liability for death/personal injury caused by negligence, fraud, or willful default.
8.2 The client is responsible for making final commercial and legal decisions. Kayus Consulting Services provides analysis, recommendations, and drafting support, not legal determinations.
9. Data Protection
9.1 Each party complies with applicable data protection laws (UK GDPR, EU GDPR, US state privacy laws as applicable). A data processing arrangement is put in place where personal data is processed on the client’s behalf.
10. Governing Law
10.1 This Plan and all engagements under it are governed by the laws of Texas, subject to the exclusive jurisdiction of the courts of Texas. IN WITNESS THEREOF, the Parties have caused this Terms and Conditions to be executed on the day and year the Subscription is ordered.
11. Acceptance of Terms
11.1 IN WITNESS WHEREOF, Subscriber, by virtue of subscribing online, has agreed to be bound by the terms of this Agreement by their duly authorized representatives, effective as of the date of the subscription.
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